Contacting 311

311 Call Center Hours:

  • Monday - Friday, 7:30 AM - 5:30 PM

Phone within South Bend city limits: 311

Phone outside city limits: 574-233-0311

  • can be used within South Bend if you can't reach 311

TTY: 574-235-5567

Always call 911 for emergencies.

311 Links

311 Performance Stats

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311 Call Center Survey

Please take a few moments to tell us what you think about the City of South Bend’s 311 Call Center Service.

Your feedback is confidential and will help us improve your 311 experience.

This survey will take approximately 2 minutes to complete.

If you require assistance, or have a question about a City service or program, please call 311 (574-233-0311) to speak with a customer service liaison.

Optional Contact Information:

Provide your contact information if you would like us to contact you regarding your recent 311 experience.